About us

We care about our customers!

Our company with registration number 1868616, was founded in 1800 with a mission to provide reliable and affordable life insurance coverage to individuals and families. Over the years, we've grown to become a leading provider in the industry, serving customers, and have been in operation for over 223 years in our UK-based company. Our commitment to quality, transparency, and ethical practices has earned us a reputation for excellence, and we're proud to have helped countless families protect their loved ones and secure their financial futures.

We understand that life is unpredictable, and unexpected events can happen at any time. That's why we offer a range of life insurance products, including term life insurance, over 50s life insurance, critical illnesses cover to meet the diverse needs of our customers. Our policies are designed to provide comprehensive coverage and peace of mind, ensuring that your loved ones are taken care of in the event of your passing.

With a team of experienced and knowledgeable agents, we're dedicated to helping our customers find the right coverage options to fit their unique needs and budget. We believe in personalized service and take the time to understand each of our customers' specific circumstances to provide tailored recommendations that meet their needs. We also offer flexible payment options to ensure that our policies fit within your budget.

At LifeCare, we're committed to making life insurance accessible and affordable for everyone. Whether you're looking to protect your family or secure your own financial future, we're here to help you every step of the way. We work closely with our clients to tailor their coverage to their specific needs and goals, and we're always available to answer questions and provide guidance throughout the life of our clients' policies.

Everything we do is influenced by our mission!

As a mutual company with a strong sense of purpose, Life Care is dedicated to safeguarding the present and investing in the future while recognizing our responsibility to our community. This purpose directs our efforts to make a positive impact on the world and prioritize the needs of our customers and society. To achieve our goal of ensuring our customers' long-term financial stability, we prioritize customer service and take a strategic approach to our operations.

  1. Maintaining its position as a mutual: Life Care is a mutual company, which means it is owned by its members rather than shareholders. This allows the company to focus on its customers' long-term interests rather than short-term profits.
  2. Providing high-quality products and services: Life Care aims to provide its customers with a wide range of high-quality products and services to meet their financial needs. 
  3. Investing in technology: Life Care recognizes the importance of technology in the financial industry and has made significant investments in this area. This includes the development of digital platforms and tools to improve the customer experience and increase efficiency.
  4. Being socially responsible: Life Care is committed to being a responsible and sustainable business. The company aims to have a positive impact on society and the environment through its products, services, and operations.
  5. Risk management and underwriting strategies are used to manage risk and price products appropriately.
  6. Customer segmentation strategies may be used to offer tailored products to different segments of the customer base.

Overall, Lifecare insurance strategy is focused on providing its customers with long-term financial security while maintaining its position as a mutual company and being socially responsible.

Our life insurance mission

Our mission is to provide reliable, affordable, and customizable life insurance and financial products that help our customers achieve financial security and peace of mind. We are committed to delivering exceptional customer service and personalized solutions that meet our customers' unique needs. Our goal is to be a trusted partner for our customers throughout their lives, making the process of obtaining life insurance easy and accessible. We want to help our customers protect what they love, plan for the future with confidence, and achieve a secure and comfortable future.

Our life insurance strategy

  1. Lifecare offers a range of life insurance products, including term life insurance, over-50s life insurance, and critical illnesses cover.
  2. Their life insurance policies can be tailored to suit your individual needs, with flexible cover amounts, policy terms, and optional add-ons.
  3. Our life insurance policies are designed to provide financial security to your loved ones in the event of your death or a serious illness that prevents you from working.
  4. They offer a range of additional benefits, including a terminal illness benefit, and bereavement support.
  5. The company has a strong focus on customer service, with a dedicated customer support team available to assist policyholders with any questions or concerns they may have.
  6. Lifecare insurance is committed to responsible investing and ethical business practices, and they have a reputation for being a socially responsible company.

Let us join hands today to create a better world for tomorrow!

Over 15.5 million people trust us to protect their families and belongings and help with their family's future living expenses in the UK. Achieving future goals requires taking small steps now that will make a big difference later. We're here to support you every step of the way, towards a brighter tomorrow.

                                                           You can rely on us

 In the year 2020, a total of £30.6 billion was paid out in benefits and claims to our customer.     

                              We’re always striving to come up with new ideas and improve 

We made a faster payment system for claims, so customers can get their money in just a few days.

                                         We have our sights set on what’s to come

We invested £11.7 billion in sustainability and environmental assets in 2020.

Our rewards

here are some recent awards that our company has won for their life insurance products and services in the UK:

  •  2018 Financial Advisor Service Awards Best Protection Provifder
  •  2019 YourMoney.com Awards Best Critical Illness Cover Provider
  •  2019 British Bank Awards Best Life Insurance Provider
  •  2020 YourMoney.com Awards Best Value for Money Life Insurance Provider
  •  2020 Insurance Choice Awards Best Online Life Insurance Provider
  •  2021 Moneyfacts Consumer Award Best Online Life Insurance Provider
  •  2021 YourMoney.com Awards Best Online Life Insurance Provider