Privacy Policy

Data protection

At Lifecare Insurance Company, we are committed to protecting your privacy, the confidentiality of your personal information, and complying with the Data Protection Act 2018 in all aspects of our business. We provide a privacy notice that explains how we collect, use, share, and protect your personal information, as well as outlines your rights in relation to your personal data.

To ensure the protection of our customers' online personal data, we have implemented a range of security measures. Our secure servers are protected by firewalls and other security measures to prevent unauthorized access, and we use encryption to protect data transmitted over the internet.

We also require additional authentication beyond just a username and password, such as security questions, text message verification codes. Regular security audits are conducted to identify vulnerabilities and address potential security threats.

Our employees receive regular training on data protection and security best practices. We provide our customers with a privacy notice that explains how we collect, use, share, and protect their personal data, as well as outlines their rights in relation to their personal data.

We are committed to continuously reviewing and improving our data protection and security measures to ensure the ongoing protection of our customers' personal data."

Information We Collect

We may collect personal information from you when you apply for insurance, file a claim, or communicate with us through our website or other channels. This information may include your name, address, phone number, email address, social security number, financial information, and health information.

How We Use Your Information

We collect personal information, such as your name, address, date of birth, and health information, to assess risk and provide life insurance coverage. We use this information to provide you with insurance services and to fulfil our legal and regulatory obligations, including processing your application, underwriting your policy, handling claims, and communicating with you about your policy. Additionally, we may use your information to improve our services, conduct research and analytics, and send you marketing communications if you have consented to receive them.

Cookies and tracking technologies We use cookies and tracking technologies to improve your experience on our website and understand how you use our site. This information is used to analyse and improve our website's performance and provide you with personalized content and advertising.
Information Sharing

We may share your information with third-party service providers who help us to provide insurance services, such as claims adjusters, medical professionals, and marketing agencies. We may also share your information with our affiliated companies and with regulatory authorities as required by law.

Opt-out options

 You have the right to opt-out of certain types of information sharing, such as sharing of personal data for marketing purposes. We will respect your preferences and ensure that your data is not used in ways that you have not consented to. 

Your Rights

Data subject rights

You have a number of rights under data protection laws, including the right to access, correct, and have your personal information erased in certain circumstances. Additionally, you have the right to object to its processing and restrict its use. We are committed to facilitating these rights and managing your personal data in accordance with applicable laws and regulations. You also have the right to receive a portable copy of your information and to lodge a complaint with a supervisory authority.


We take reasonable and appropriate measures to protect your information from unauthorized access, disclosure, or destruction. This includes implementing technical and organizational measures to ensure data security. 


In the insurance industry, obtaining the consent of customers is critical for protecting their privacy rights and complying with legal and regulatory requirements. When a customer provides their personal information to an insurance company, such as their name, address, or health information, they are entrusting the company with sensitive and confidential information that must be safeguarded from unauthorized access or disclosure. Therefore, it's essential for insurance companies to obtain the customer's consent to use their personal information for specific purposes, such as underwriting, claims processing, or marketing. Without this consent, the company may be in violation of privacy laws and regulations, which could result in legal or financial penalties, damage to their reputation, and loss of trust from their customers. In summary, obtaining the consent of customers is a crucial part of maintaining privacy and trust in the insurance industry.

Contact Us

If you have any questions or concerns about our privacy policy, please contact us at